Pay Online
Pay your CDE bill online with a Visa, MasterCard or by E-Draft,
which automatically deducts the amount from your bank account. E-Draft is a free service.
A $4.50 convenience fee applies for credit card payments.
View Your Current Bill
Click here to view your current bill.
About Your Bill
An explanation of the items on your electric bill to help you
better understand your electric usage.
Account Summary
The Account Summary utility lets you view your current bill for your
base account and all sub-accounts.
Pay By Phone
Dial 931-648-8151 to pay your CDE bill directly from your checking account.A $5.00 convenience fee applies for check by phone payments.
You may also pay by credit card. Dial 1-866-449-9827 to pay your residential or 1-866-415-0204 commercial CDE bill by credit card. A $4.50 residential and $15.75 commercial convenience fee applies for credit card payments.
Pay By Mail
Return your payment stub along with check or money order in the postage-paid,
self-addressed envelope provided with your bill. Our mailing address is:
CDE
P.O. Box 31509
Clarksville, TN 37040
Do not send cash. Payments are usually processed and applied to your account the day they are received.
Pay In Person
Pay your bill with CASH, CHECK or MONEY ORDER at our office, 2021 Wilma Rudolph Blvd.,
Monday-Friday between 8 a.m. and 6 p.m. (except holidays). Remember to bring the payment
stub from your bill.
If you use the night depository, include your payment stub to ensure it is applied to
the correct account.
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Bank Draft
Have the exact amount you owe for your electric bill automatically deducted from
your checking or savings account each month. You will still receive a monthly statement
with the amount due. You also select the date for payment to be deducted from
your account. Sign-up.
Budget Billing
Eliminate seasonally high electric bills. By enrolling in Budget Billing, you pay the
same amount for 11 months. On the 12th month, your account will be balanced to reflect
actual usage. If you have a credit balance, CDE will refund you. If you have a debit balance, you will
be sent a bill for this amount. Your budget billing amount is calculated based on your
previous 12 months of usage. Therefore, you must have had service at the same address
for at least 12 months to qualify.
Selected Billing Program
This program allows qualifying customers to choose the date of the month to pay their
electric bill. Retirees and Social Security recipients are eligible as are customers who
meet the guidelines of the Department of Human Services and Community Action Agency.
Special Assistance Programs
CDE has programs to assist those who are having trouble paying their electric bill.
If you need that assistance, or know someone who does, please call us so that we can
discuss payment plans or our special programs for elderly, ill or disabled customers.
We also work with assistance agencies in Clarksville and can refer customers to local
programs that may be able to help them pay their bill. Please call us so we can help:
931-648-8151.
Third-Party Notification
With Third-Party Notification, CDE will send a disconnect notice to a third party.
The third party may be a friend, relative, agency, or someone else the customer chooses.
Third-Party Notification may help keep our customers from having their power turned off
unnecessarily.
The person or agency a customer selects for Third-Party Notification may help a
customer arrange for payment, but would not be responsible for paying the bill.
Call 931-648-8151 for more information. |
