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Customer Service

Request Service
Click here to start, stop or transfer electric  service.  Click here to learn about ordering and installing broadband services.    

Billing & Payment Options
Find the most convenient way for you to pay your CDE Lightband bill and learn about some of our convenient billing programs. 

Understand My Bill
An explanation of the items on your CDE Lightband bill to help you better understand the services you are paying for.

Report A Problem
Report a non-emergency problem.  For a service outage, please call 931-648-8151. 

Office Hours & Location
Our customer service center is located at 2021 Wilma Rudolph Blvd. and is open Monday through Friday. 8:00 a.m. – 5:00 .pm., excluding weekends and major holidays.  Click here for a map.   



How To Read Your Meter
Learning how to read your electric meter is essential in helping you track and manage your energy usage.

Outdoor Lighting
CDE’s service includes installation, operation and maintenance for one low monthly fee. Call (931) 648-8151 for more information.

Property Managers
Click here for more Property Manager information.

Frequently Asked Questions
Find the answers to some of our most frequently asked questions.


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